Confirm every COD order on WhatsApp before you ship it

Milo, Ordivo's WhatsApp agent, messages each customer the moment they order, asks them to confirm Cash on Delivery with one tap, and tags the answer on your Shopify order.

Join early accessSee how it works

Why Ordivo

Not another chatbot.
A teammate for your COD queue.

Fewer fake COD orders

Customers confirm with one tap before you pack. Orders nobody confirms are flagged, so you stop shipping parcels that come back.

Your rules, your call

Milo never cancels, edits or refunds anything. It writes a tag on the order and you decide what happens next.

Polite by design

No messages at night in your customer's timezone, one reminder at most, and every message comes from a single, verified WhatsApp number.

Lives in Shopify

Outcomes land as order tags you can filter on, and a dashboard inside Shopify admin shows what Milo did.

What Milo does

Set it up once.
Milo handles every order after that.

OrdivoBusiness account

Hi Aarav, thanks for your order! We've received it.

Order #1042 · ₹1,499 · Cash on Delivery

10:42
Sample conversation, not real customer data

How it works

Live in an afternoon.

  1. Install Ordivo

    Add the Ordivo app to your Shopify store. It only reads orders and writes tags.

  2. Try it in dry run

    Milo simulates every message without sending anything, so you can see exactly what customers would get.

  3. Go live

    Switch on sending. Milo confirms new COD orders around the clock, quietly overnight.

Dashboard

See what Milo did.

A dashboard inside Shopify admin: messages sent and read, COD orders confirmed and their value, cancellations, no-answers, and the orders that need you.

Ordivo · last 7 daysSample data
  • Messages sent1,284With read rate
  • COD confirmed412With confirm rate
  • Value confirmed₹5,86,300COD orders confirmed
  • Cancelled by customer37cod-cancelled-by-customer
  • No answer58cod-no-answer
  • Needs attention9Links to the tagged orders
Daily trend

FAQ

Questions
answered.

Want in early?

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Does Milo cancel orders for me?

No. Milo only adds tags to your Shopify orders. Cancelling, editing and refunding stay with you.

Which WhatsApp number do customers see?

A single verified WhatsApp Business number under your brand, sent through Meta's official WhatsApp Cloud API.

Will customers get messages at night?

No. Milo respects quiet hours in each customer's timezone and sends queued messages in the morning.

What if a customer doesn't reply?

Milo sends one reminder. If there's still no answer, the order is tagged cod-no-answer so your team can follow up.

Can I test it before customers see anything?

Yes. Dry-run mode simulates every message and shows the results on your dashboard without sending anything.

Stop shipping orders
nobody confirmed.

Ordivo is in early access for Shopify stores.

Join early access